TRAINING TIPS

The HR Manager of XYZ Ltd. invited me for an evaluation meeting.

Well dressed, I arrived!

As expected he told me to tell him about me… and I started off!

And I started talking!

What a blunder!

I know what you are thinking. He wanted me to talk about myself, introduce myself, talk about my success stories and that’s what I did. What’s wrong in that?

Really? Was the person truly wanted me to talk about me.

No way!

They wanted me to ask questions. They wanted me to know them. They wanted me to empathise with them and their problems.

What they really wanted to know was that am I capable of solving the problems faced by them and here I was proudly talking about me, in which they had no interest.

Be honest, even you must have done that, sometimes?

So what I should have done?

Introduce as briefly as elegantly possible and then ask questions and questions and questions.

Not to the level of irritating them, but to understand the issues, to check if you have a solution, to make them feel that you understand.

Your ability to understand their problems and provide solution is what they want or check.

Just do that and nothing else!

Arun Chitlangia

Trainer of Trainers