This is Arun Chitlangia
Since last 2 decades, I am in this industry watching ups & downs. Pandemic hit business is the latest one.
Now, all flood gates are open and it seems that most organisation wants to catch up real fast and there is large number of training requirement all of a sudden.
Shall we go back to pre-pandemic days & continue the way we left it? No way! We all know that it would be a grave mistake.
We need to understand the new trend that has emerged & still evolving. That would bring us true success.
So, what has changed and likely to change?
Few thoughts from my side and a request to each reader to add theirs.
1. The training is no more topic based. It's now issue or problem based. Find the pain area & offer solution - in whatever shape, method and language. That all is internal to you, the Trainer. For the client what matters is - fast solution, at low cost which really works and gives tangible results & benefits. Bottom line - it should solve the problem for which the initiative was taken in the first place.
2. you can no longer keep on talking & download all the Gyan to the Learner. Those days are gone. Now, you need to involve them, make them an equal partner in finding the personalised custom solution
3. Group solutions will not work anymore. If google can give you absolutely personally relevant information, you too should be able to give each Learner a specific solution that works for him/her and not a generic one.
4. Time based fee structure is obsolete! Solve the issue, repair the problem, collect your fee. Amount depends on the benefits they derive. Therefore, no upper limit to the fee you may like to charge.
In the next Blog, I will share the method for achieving the above objectives. Till then, have a nice time!
ARUN CHITLANGIA
